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Communities

Welcome to the Micro Focus Communities. Consider this an exclusive invitation to get sideways social with Micro Focus users, experts and commentators and discover best practices, innovative ideas, or ask a question. Come share your voice, read the latest news, help someone solve a challenge. Join the conversation on social media.


Google for Business and Micro Focus Service Desk

For some reason the “connecting Micro Focus Service Desk to a Cloud provider” section inside the manual is skipped over quite quickly, and with no knowledge or a starting point this might be a headache. A tip for connecting Google Apps for Business accounts to Micro Focus Service Desk as the Email connector…

Setting GroupWise Agent HTTP User and Password

Have you ever needed to set or reset all of your GroupWise agent HTTP users and password settings? This may be because the passwords need to change occasionally for security or you want to set all of the HTTP users to have the same username and password because you are installing and setting up GroupWise …

Micro Focus Service Desk – Email configuration to Google Mail

Micro Focus Service Desk Email Configuration can connect to just about any IMAP & SMTP service. MFSD can be configured to connect to gmail imap/smtp services. However,…

Is Your C-suite In The Dark About Your Business’s Cybersecurity?

Fears about cybersecurity threats are reaching a fever pitch across the enterprise due to the multitude of legal and financial ramifications that follow an attack. Still, there is a big disconnect between enterprise IT departments and executives regarding cybersecurity. The reason for this is that, despite all of the widespread ballyhoo about the need for …

New Kanaka DMGs Released to Support El Capitan

With Apple’s release of Mac OS X El Capitan (10.11), we have updated the Kanaka for Mac Plug-in installer to support the location of Directory Utility.app. There is no functional change in the product. You can download the new DMGs at…

Migrating to a ZENworks Configuration Management 11 SP4 Appliance

Check out the new video tutorial that takes you step-by-step through migrating a ZENworks Configuration Management (ZCM) 11 SP3 Appliance to a ZCM 11 SP4 Appliance. This video will guide you through the following steps …

Feedback on ZENworks 2016 Preview!

It’s been almost a month since we announced first preview of ZENworks 2016 and the response has been amazing. Many thanks to our partners and customers across regions who have so enthusiastically participated in it. If you still haven’t done so, you can do from here. As I mentioned in an earlier post, one of the …

Filr 1.2 Desktop Application for OS-X 10.11 “El Capitan”

As the Product Manager for Filr, I wanted to take a quick minute and provide an update on the status of Filr support for OS-X 10.11 “El Capitan”. As I’m sure most of you know, the Novell Filr 1.2 Desktop Application for Mac doesn’t currently work on this important OS-X release as described here. You …

The Novell (Attachmate) and Micro Focus Merger: One Year Later

It’s hard to believe, but almost a whole year has passed since Novell, creator of the world-renowned ZENworks, Open Enterprise Server, and GroupWise, was officially acquired by Micro Focus International, a leading provider of software and IT services. Now that the lengthy acquisition process is complete, and the companies have been fully integrated for about …

1st Collaboration Community Webinar: How to use the Native Mac apps for Calendar and Contact with GW 2014 R2

Mark your calendars and save the date! Register today, and attend our first Collaboration Community Webinar!

Change in November Community Technical Webinar Topic

As I indicated in our last Community Technical Webinar we need to change the topic for our November 18 webinar. The original topic was ZENworks and Intel AMT. Unfortunately due to some technical challenges we will be unable to present this topic at this time. Once we are able to overcome those challenges we will …

ZENworks in the Cloud focus groups

As we look at the future of ZENworks one of the trends we see strongly is the emergence of cloud based solutions for device management. At present these are pre-dominately Enterprise Mobility Management solutions like Microsoft In-Tune, Airwatch, MobileIron, etc. However …

Your Network Called – It’s Time To Upgrade To Open Enterprise Server 2015

Your network is currently struggling with the following problems: First and foremost, your network is close to, or currently at its storage capacity limit, a problem that needs to be addressed immediately considering the ever-increasing amount of data your business uses on a daily basis. Secondly, your end users can’t easily access the applications and …

ZENworks Mobile Management now manages Windows Phone!

Last month we released the ZENworks Mobile Management 3.2 release and yesterday we followed that up with the ZENworks Mobile Management 3.2.1 update. Unfortunately, I’ve been quite busy and haven’t had enough free cycles to introduce you all to the fact that starting with 3.2 we can now manage Windows Phone 8.1 devices as well …

AMIE Adapter for Importing Discovered Printers from ZCM

In a call with our Customer Care team the other day someone asked if there was an easy way to import printers into the Micro Focus Service Desk (MFSD) system. In order to do that you could use a straight CSV import if you already have a system that knows about these printers, or if …

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