Business Service Management from Novell

Novell's Business Service Management solution helps you communicate service performance aligned to business objectives, while maintaining control over your infrastructure. The Business Service Management bloggers will comment on trends in the market, implementation best practices and development tips and tricks.

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tisenberg's picture
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Operations Center - Tuning the JVM

Operations Center is built on Java and therefore requires some attention to configuration of the Java Virtual Machine (JVM). One of the nice features of the JVM is specifically around memory management...

tisenberg's picture
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691

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Novell (NetIQ) Operations Center tweeting on Twitter

Did you know that Novell (NetIQ) Operations Center can be customized to issue Tweets when a critical Business service has an outage?

mhudnall's picture
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1124

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Getting to Business Value - Webcast on February 29th

Why are IT organizations becoming increasingly marginalized by business users when they're getting better and better at delivering quality service with technology for secure and reliable operations? 85%of what IT does is “keep the lights on” or 1 – 2 % of revenue annually.

tisenberg's picture
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1039

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tisenberg's picture
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974

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Data Integrator - Using SQL Functions

Many of our customers leverage the Data Integrator adapter to pull in data from external databases. This adapter has the ability to connect with several databases such as Microsoft SQL, Oracle, Sybase, postgres, etc. The typical set up is to drag and drop tables and columns and build an integration on the fly with the Data Integrator IDE. One thing typically omitted is that the Data Integrator supports pretty much any SQL related function which can help you clean up the data, translate values to more obvious meaning, etc.

tisenberg's picture
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1913

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Using Visio Drawings in Operations Center

Several organizations leverage Visio to document their environment. They use Visio to show network schematics, large application deployments, even documenting the hardware in racks. With Novell Operations Center 5.0 we have made it even easier to bring in Visio drawings and lighting them up with elements being managed to show health and availability.

In the flash video attached to this blog, I recorded an example of bringing in a visio drawing and then linking elements to different things on the computer racks.

tisenberg's picture
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1580

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Performance charting - Newly added Regex feature

...leverage a new feature made available in the Operations Center 5.0 Patch Bundle 1 (AKA: PB1) to use expression based matching rules...

tisenberg's picture
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Novell Operations Center - Example using server side global variables.

From time to time there is a need to open a ticket, send an email, run a commandline utility, etc either based on a user issuing a right-click and/or an automation. For this blog I will go over the skeleton of the script(s) to get you headed in the right direction.

tisenberg's picture
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1572

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tisenberg's picture
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Operations Center 5.0 Patch Bundle 1 (PB1) is available

We are pleased to announce that the Patch Bundle 1 for Novell Operations Center 5.0 is available to our customers. This patch bundle includes...

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