melaniefeeney's blog

After you've figured out their core needs in terms of network, email applications, hardware and budget, you should also ask what existing applications they are using.

In my last post, I wrote about listening to your customer to get an idea of how they feel about technology, as this will provide you with a good starting point in designing a solution. The next part of the conversation you'll need to have is directly related to the technology and the business.

We've got some good news for partners: Faronics Deepfreeze has just been added to the Third Party products install in NOWS SBE.

Novell Open Workgroup Suite was first released in 2006 with Open Enterprise Server, GroupWise, ZENworks Suite, SLED and OpenOffice to great success. Novell Open Workgroup Suite (NOWS) is a soft bundle, essentially a package of software licenses. NOWS includes OES, ZENworks, GroupWise, OpenOffice, SLED, and now Teaming.

I thought that for the first post from the NOWS SBE product management team I would address what we built for the partner community. When the NOWS SBE product was developed we started by first asking what did the reseller and the end user communities need.