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1155
Getting to Business Value - Webcast on February 29th
Why are IT organizations becoming increasingly marginalized by business users when they're getting better and better at delivering quality service with technology for secure and reliable operations? 85%of what IT does is “keep the lights on” or 1 – 2 % of revenue annually.
Submitted by: mhudnall on Wed. 02.15.2012
Filed Under:
Cool Solutions, Solution Provider, Technology Partners, Cool Blogs: Official Novell Bloggers, Data Center, Business Service Management Cool Solutions
Topic: Business Service Management, Intelligent Workload Management, IT Management
Product: Business Service Management, Operations Center
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Rise of BSM 2.0 from the Fiery Failure of BSM Marketecture
What is Business Service Management simply and why does it appear to have waned in discussion and answer the question has it failed, is the concept required, what's new? Yes, the number one complaint in the market is still that IT does not understand the business, the level of frustration is rising and fuels the fire driving cloud computing and hosted services.
Business can buy easily, don't hear about operational processes, technology and why things don't work. They hear a service, price and value delivered. So what is BSM and why did it fail and why is it still the fuel driving the outsourced market.
Submitted by: mhudnall on Sat. 07.09.2011
Filed Under:
Cool Solutions, Solution Provider, Technology Partners, Data Center, Business Service Management Cool Solutions
Topic: Business Service Management, Intelligent Workload Management, IT Management
Product: Business Service Management, Operations Center
2730
0
Launch of Novell Operations Center 5.0 - The First Social Configuration Management System is Here!
We are pleased to announce the release of Novell Operations Center 5.0. Many customer enhancements have been addressed and this is the highest quality release to date and the team is very excited about the crisp new look and feel to the solution.
Submitted by: mhudnall on Mon. 05.16.2011
Filed Under:
Cool Solutions, Solution Provider, Technology Partners, Data Center, Business Service Management Cool Solutions
Topic: Business Service Management, IT Management
Product: Business Service Management, Operations Center
2471
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Novell Operations Center 5.0 - The Eagle has Landed!
All development cycles/projects have code names until such a time a version number can be assigned to the release. This release was code named Eagle and thus the title! I must first say it has been a fast and furious year for the Novell Operations Center team filled with much change. Many thanks go out to the supporting cast of characters that delivered the product this year. The product has a fresh, clean look, a new name, improved quality and usability and many enhacements. As part of the updated brand a couple of integrations that are already available have never been called out on their own.
Submitted by: mhudnall on Mon. 04.25.2011
Filed Under:
Cool Solutions, Solution Provider, Technology Partners, Cool Blogs: Official Novell Bloggers, Data Center, Business Service Management Cool Solutions
Topic: Business Service Management
Product: Business Service Management, Operations Center
1769
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Cloud Chasers - How Cloud Vendors are Impacting the IT Business Service Landscape
Sean Larner CEO of both l'arbre solutions and Broolz, chats with Michele Hudnall of Novell on how the cloud and new cloud-based vendors are impacting the business services landscape. They also explore the ways these new offerings are competing with internal IT to provide the business with the services.
Submitted by: mhudnall on Tue. 04.12.2011
Filed Under:
Cool Solutions, Solution Provider, Technology Partners, Cool Blogs: Official Novell Bloggers, Business Service Management Cool Solutions
Topic: Business Service Management, Cloud
Product: Business Service Management
1999
0
20 Years and Still Not at Service Level Nirvana
Why aren’t we at Service Level Agreement (SLA) nirvana? I mean really, we have had SLA tools for 10, 15 years or more. You probably have 1 or 10 or more tools that measure SLAs, of which most probably aren’t used. Why aren’t all of our data centers, applications, servers and everything else just numbers on some dashboard that we just glance at to make sure everything is good to go and that we are open for business?
Submitted by: mhudnall on Tue. 03.29.2011
Filed Under:
Cool Solutions, Solution Provider, Technology Partners, Cool Blogs: Official Novell Bloggers, Data Center, Business Service Management Cool Solutions
Topic: Business Service Management, IT Management, Monitoring
Product: Business Service Management, Operations Center
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