Cool Solutions

Endpoint Management

Micro Focus Service Desk 7.2/7.3 – Customizing Login and Logout Screens

Vaibhav Jain

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November 2, 2016 12:46 pm

Reads:651

Score:Unrated

This document explains how to customize Micro Focus Service Desk Login and Logout screens.

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Categories: Cool Tools, Endpoint Management, Service Desk, Technical

Deploying Windows 10 Feature Updates via ZENworks Patch Management

Darrin VandenBos

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October 12, 2016 3:04 pm

Reads:1,145

Score:5

In a previous article I explained that the ZENworks Patch Management content feed includes Windows 10 quality updates (security and reliability patches) but not Windows 10 feature (version) updates. For example, the feed includes quality updates for Windows 10 Version 1511 and Version 1607 (the Anniversary Update), but does not include the feature update to …

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Categories: Endpoint Management, ZENworks, ZENworks Patch Management, ZENworks Suite

Get Notified of New Patches for Specific Products



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October 5, 2016 11:14 am

Reads:900

Score:Unrated

I’ve had several questions lately about how to get notified of new patches. Fortunately we have several ways for you to find out about when new patches are released. The first is via the Patch Finder. When you first go to the Patch Finder you will see what new patches have been released in the …

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Categories: Collaboration, Cool Tools, Endpoint Management, File & Networking Services, File Management Suite, File Reporter, Filr, General, GroupWise, iPrint, Micro Focus Application Virtualization, Mobility, NetWare, Novell Client, Open Enterprise Server, Open Workgroup Suite, Patch Notifications, Storage Manager, Technical, ZENworks, ZENworks Application Virtualization, ZENworks Asset Management, ZENworks Configuration Management, ZENworks Endpoint Security Management, ZENworks Full Disk Encryption, ZENworks Patch Management, ZENworks Reporting, ZENworks Suite

We’re Looking for Input on the Future of Our “Community” Site



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August 25, 2016 9:21 am

Reads:3,767

Score:5

With the merger of Novell, NetIQ, and SUSE with Attachmate…… then the merger of The Attachmate Group with Micro Focus…….  Then the Micro Focus acquisition of Serena, well…… we currently have a quite a disjointed customer community running on multiple platforms and it’s quite a mess. When I talk “community”, it’s the places where you can …

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Categories: Announcements, Applications, Cloud Computing, Cluster Services, Collaboration, Endpoint Management, Endpoint Protection Suite, File & Networking Services, File Management Suite, File Reporter, Filr, General, GroupWise, iFolder, iPrint, Messenger, Micro Focus Application Virtualization, Mobility, NetWare, Novell, Novell Client, Open Enterprise Server, Open Workgroup Suite, Remote Manager, Service Desk, Storage Manager, Vibe, ZENworks, ZENworks Application Virtualization, ZENworks Asset Management, ZENworks Configuration Management, ZENworks Endpoint Security Management, ZENworks Full Disk Encryption, ZENworks Linux Management, ZENworks Mobile Management, ZENworks Patch Management, ZENworks Reporting, ZENworks Suite

Looking for ideas about ZENworks Patch Management reports, dashboard, and status

Darrin VandenBos

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August 22, 2016 12:24 pm

Reads:729

Score:Unrated

I’m currently gathering ideas about ways we can improve the reports, dashboard, and patch status data in ZENworks Patch Management. If you are interested in influencing the direction of the product in these areas, drop me an email at darrin.vandenbos@microfocus.com and we’ll set up a time to talk.

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Categories: Endpoint Management, Technical, ZENworks, ZENworks Patch Management

Mandatory baselines being removed in ZENworks 2017 Patch Management

Darrin VandenBos

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August 10, 2016 10:35 am

Reads:2,487

Score:Unrated

Patch policies were introduced in the ZENworks 11 SP3 release with the intent to eventually replace the Mandatory Baseline functionality. Mandatory baselines can be used to deploy a base set of specific patches to a group of devices. Patch policies provide the same capability (deploying specific patches), but add the flexibility to deploy patches via …

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Categories: Endpoint Management, ZENworks, ZENworks Configuration Management, ZENworks Patch Management, ZENworks Suite

Introducing the New ZENworks Inventory Collector!

Vikram Derebail

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August 9, 2016 11:52 am

Reads:2,619

Score:Unrated

As a Cool Solutions reader and ZENworks customer, you may recall that a couple of months back, the ZENworks Inventory/Asset Management Team had started to revamp the existing Windows Inventory Collector (both hardware and software) to a more current software technology and flexible architecture. This significant change was necessary as we start to support the …

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Categories: Endpoint Management, Technical, ZENworks, ZENworks Application Virtualization, ZENworks Asset Management, ZENworks Configuration Management, ZENworks Endpoint Security Management, ZENworks Full Disk Encryption, ZENworks Linux Management, ZENworks Patch Management, ZENworks Reporting, ZENworks Suite

Hello ZENworks Community!

Vikram Derebail

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August 2, 2016 3:22 pm

Reads:2,867

Score:5

My name is Vikram Derebail and I’ve joined the ZENworks Team as the Product Manager for ZENworks Asset Management (ZAM) in the ZENworks Product Suite. I’ve been recently recognized by IAITAM as a Certified Software Asset Manager. Over the next couple of weeks, I will be taking you through the new features in ZAM which …

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Categories: Endpoint Management, Technical, ZENworks, ZENworks Asset Management, ZENworks Configuration Management, ZENworks Linux Management, ZENworks Reporting, ZENworks Suite

ZENworks Patch Management Support for Windows 10 Updates

Darrin VandenBos

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July 21, 2016 10:26 am

Reads:1,837

Score:Unrated

[Originally published 21 July 2016; revised 10 October 2016] Starting with Windows 10, Microsoft changed their delivery model for operating system updates. Over the last several months, I’ve received a lot of questions about how ZENworks Patch Management handles “Windows 10 updates.” In response to these questions, here’s a short review of Microsoft’s new delivery …

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Categories: Endpoint Management, Technical, ZENworks, ZENworks Configuration Management, ZENworks Patch Management, ZENworks Suite

Help us improve ZENworks Inventory & Asset Management Reporting



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July 20, 2016 2:31 pm

Reads:1,115

Score:5

As you may be aware, we have embarked upon an exercise where we are revamping domains within ZENworks Reporting. This is to ensure that we meet your expectations both from usability and performance aspects. As first output of this exercise, we have already created a new domain for ZENworks…

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Categories: Endpoint Management, Technical, ZENworks, ZENworks Application Virtualization, ZENworks Asset Management, ZENworks Configuration Management, ZENworks Endpoint Security Management, ZENworks Full Disk Encryption, ZENworks Linux Management, ZENworks Mobile Management, ZENworks Patch Management, ZENworks Reporting, ZENworks Suite

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