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Still Using Paper in Your Enterprise?

Gil Cattelain

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March 16, 2017 12:08 pm

Reads:620

Score:Unrated

You can try all you want, but I’m willing to bet that you’ll never truly get rid of paper in your enterprise. There are some tasks that just work better on paper than they do on a computer —like creating a quick memo to hand out in a meeting, printing pay stubs for workers and …

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Categories: Expert Views, General, iPrint, PR Blog, Technical

Three Pitfalls That Can Derail Your Digital Workplace Project

Gil Cattelain

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March 14, 2017 10:10 am

Reads:375

Score:Unrated

Digitalization has emerged as a top enterprise technology trend, with Gartner predicting that leading organizations will digitalize 20 percent of their operations by 2020. Chances are likely that your business is considering following suit by digitalizing its workplace, in order to prepare for a new generation of ultra-connected employees and workforce demanding flexible “work from …

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Categories: Endpoint Management, Expert Views, General, PR Blog, Technical, ZENworks, ZENworks Configuration Management

It’s Time to Lay the Groundwork for a Digital Workspace

Gil Cattelain

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February 9, 2017 3:50 pm

Reads:688

Score:Unrated

A new generation of employees are entering the workforce, and they are bringing with them a very different set of habits and beliefs. One of the biggest differences is the non-negotiable expectation that they can get their work done at any time and from any location, using the devices, connectivity, applications and collaborative tools of …

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Categories: Expert Views, General, PR Blog, Technical, ZENworks, ZENworks Configuration Management

ZENworks Configuration Management 2017: Your Ticket to Unified Endpoint Management

Gil Cattelain

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January 26, 2017 9:56 am

Reads:1,003

Score:Unrated

Imagine trying to drive a car without a dashboard. You would have to manually check under the hood for fluids, and guess about critical metrics like your speed, mileage and engine temperature. Driving, in other words, would be immensely difficult — just like trying to manually oversee an enterprise IT environment without a centralized management …

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Categories: Expert Views, General, PR Blog, Technical, ZENworks, ZENworks Configuration Management

Using Public Cloud File Sharing and Storage? This Will Make You Reconsider

Gil Cattelain

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January 12, 2017 2:59 pm

Reads:1,389

Score:Unrated

Think about all of the private files that your company stores inside online cloud repositories. There are documents containing trade secrets. Outlines for new products. Executive memos meant for select eyes only. Items, in other words, that would create significant problems if they were made publicly available. Unfortunately, this very problem happened to some Box.com …

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Categories: Expert Views, General, PR Blog, Technical

Want A Better MDM Solution? We Have You Covered with ZENworks 2017

Gil Cattelain

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January 3, 2017 10:17 am

Reads:1,086

Score:Unrated

With the New Year starting, now is a good time to think about some IT-related processes that you want to improve in 2017.  Here’s one to add to your list of resolutions: Make it a point to optimize your business’s mobile device management (MDM) strategy, to improve security and make life easier in your organization. …

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Categories: Expert Views, General, PR Blog, Technical, ZENworks, ZENworks Configuration Management

Windows 10 Migration Can Be a Dream

Gil Cattelain

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January 3, 2017 10:01 am

Reads:1,199

Score:Unrated

At this point, Windows 10 — released in 2015 — is well beyond its nascent stage. In fact, Microsoft is already planning on ending support for its debut version, 1507, within the next 18 months. Many businesses, though, still haven’t migrated to Windows 10. In a recent survey, 41 percent of companies claimed they have …

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Categories: Expert Views, General, PR Blog, Technical, ZENworks, ZENworks Configuration Management

Micro Focus Service Desk 7.3 Is Now Shipping!

Gil Cattelain

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November 21, 2016 2:44 pm

Reads:1,149

Score:Unrated

We are thrilled to announce that Micro Focus is now shipping Service Desk 7.3 to customers. If you are new to the Service Desk platform, this program simplifies the asset ordering and delivery process for enterprises. As I explained in a recent blog post, think of it as a one-stop-shop where users, customers, IT and …

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Categories: Expert Views, General, PR Blog, Technical, ZENworks

Build Your Own Self Service Portal in Micro Focus Service Desk 7.3

Gil Cattelain

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November 3, 2016 3:21 pm

Reads:1,488

Score:4

We’ve all experienced the following scenarios: Your mouse or computer breaks, making it impossible to work. You need a new application, but can’t download it. Or a software license expires, leaving you unable to access your critical files. What do you when these issues arise? You submit a ticket request…and then the waiting begins. Using …

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Categories: Endpoint Management, Expert Views, General, PR Blog, Service Desk, Technical

Filr 3.0 Unleashing Today!

Gil Cattelain

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October 25, 2016 2:40 pm

Reads:2,277

Score:Unrated

I’m pleased to announce that Filr 3.0 is now ready for download. In Filr 3.0, we’re introducing several new exciting features listed here below but also introducing a Filr Advanced Edition: What’s new in Micro Focus Filr 3.0? Filr Standard Edition (All current Filr customers: the current Filr product you own is automatically renamed to …

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Categories: Expert Views, General, PR Blog, Technical

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