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ZENworks Full Disk Encryption: Five Frequently Asked Questions

Gil Cattelain

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May 3, 2015 11:12 am

Reads:252

Score:Unrated

Managing encrypted devices at the large enterprise level can seem like a full-time job in and of itself when you consider the sheer volume of encrypted devices that may exist in any one organization. Yet, it’s one of the most important responsibilities in endpoint management. After all, once an organization loses control of its digital …

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Categories: Expert Views, PR Blog, ZENworks

What’s New with Novell Service Desk 7.1

Adharsh Praveen R

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April 29, 2015 11:55 am

Reads:331

Score:Unrated

I am pleased to announce Novell Service Desk 7.1 is now available for download. The focus of this release is to improve the customer experience by simplifying the Customer & User portals; providing new user interface to import assets from ZENworks and performance improvements .   Customer Self Service Portal: A new option to create …

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Categories: Endpoint Management, Novell Service Desk, Novell Service Desk, Service Desk, ZENworks, ZENworks Configuration Management, ZENworks Suite

Three Warning Signs Your IT Help Desk Could Be Outsourced

Gil Cattelain

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April 24, 2015 10:50 am

Reads:483

Score:Unrated

As an IT manager, you know that your company’s help desk is an integral part of your organization that should not be outsourced to a managed services provider. Unfortunately, upper management does not share the same perspective. While you see a service that needs to stay in-house so that you can maintain control over your …

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Categories: Expert Views, PR Blog, ZENworks

Study Shows Mobile App Usage On The Rise Among Enterprises

Gil Cattelain

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April 22, 2015 3:17 pm

Reads:494

Score:Unrated

Right now just about everyone wants to know what’s coming down the pike in the enterprise mobility industry. The answer, as evidenced in a recent report from CDW, is that there is a tidal wave of custom-built mobile applications currently in the planning or development process. As the study shows, 72 percent of businesses plan …

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Categories: Expert Views, PR Blog, ZENworks

Distributing Novell Filr for Windows with ZENworks Configuration Management

jblackett

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April 21, 2015 11:51 am

Reads:265

Score:Unrated

This solution provides instructions for distributing Novell Filr with ZENworks Configuration Management on Windows devices. As with other solutions powered by the ZENworks bundle management capabilities, the bundles created as part of this solution are also available to you by subscribing to the ZENguru zone. For more information about subscribing to the ZENworks zone please …

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Categories: Filr, Technical, ZENworks, ZENworks Configuration Management

Distributing the .NET Framework 4.5.2 with ZENworks bundles

jblackett

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April 16, 2015 9:50 am

Reads:292

Score:Unrated

Many applications require the use of the .NET Framework in order to use them. These include applications such as the latest ZENworks agent, Novell Filr, and many others. This cool solutions looks at how to build a bundle that will install the .NET Framework either standalone or as a dependent application. In order to build …

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Categories: Technical, ZENworks

Distributing Visual Studio C++ 2010 SP1 Libraries with ZENworks

jblackett

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April 13, 2015 9:54 am

Reads:316

Score:Unrated

Many applications require that the Visual Studio C++ 2010 SP1 libraries or other versions of these libraries be installed prior to installing them. To simplify management of these, I typically create standalone bundles that can be used in a dependency chain as needed. The principles used in this solution can be applied to other versions …

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Categories: Technical, ZENworks

How Much Are Slow Business Applications Costing Your Enterprise?

Gil Cattelain

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April 9, 2015 1:52 pm

Reads:543

Score:Unrated

Your business can only move as fast as its internal applications allow. So, if your core applications, like file sharing services, customer databases and streaming multimedia players are moving at a snail’s pace, the costs will be enormous for your enterprise. What are the biggest costs of slow-moving applications? First, consider employee productivity. Research shows …

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Categories: Expert Views, PR Blog, ZENworks

Move Beyond FCR Rates for Your Help Desk

Gil Cattelain

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April 2, 2015 1:22 pm

Reads:790

Score:Unrated

Like most organizations, your IT department takes first contact resolution (FCR) seriously. When an employee submits a hardware or software help ticket, an IT agent must solve the problem efficiently so that the end user’s productivity is not impacted. The goal is to avoid escalating the issue to higher-level IT employees, as doing so drives …

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Categories: Expert Views, PR Blog, ZENworks

Agile @ Novell

jblackett

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March 31, 2015 9:55 am

Reads:988

Score:5

Agile software development is certainly not a new trend, nor is it a passing fad. If you look at the things happening in the market today you can see many changes that are being driven by this approach to software development. For instance, the way mobile applications are delivered in a very feature focused, iterative …

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Categories: Endpoint Management, Expert Views, File & Networking Services, File Management Suite, File Reporter, Filr, General, GroupWise, GroupWise Blog, iPrint, Messenger, Mobility, Novell Service Desk, PR Blog, Service Desk, Vibe, ZENworks, ZENworks Application Virtualization, ZENworks Asset Management, ZENworks Configuration Management, ZENworks Endpoint Security Management, ZENworks Full Disk Encryption, ZENworks Linux Management, ZENworks Mobile Management, ZENworks Patch Management, ZENworks Reporting, ZENworks Suite

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