By Jason Blackett, Novell Endpoint Management Product Manager
These days, we are managing beyond the endpoint to incorporate the end user. Consider the evolving trends – whether virtual or physical – such as employee owned hardware being used as work devices, it is more important than ever for companies to have an integrated endpoint management solution.
Endpoint management solutions are going to have to evolve to become user centric and self-service driven, to ensure that the user can get what they need, when they need it, where they need it and from whatever device they are using. If that is not enough, administration must not forget the carefully crafted rules created by IT to protect sensitive corporate data.
It can be an overwhelming process, but below are some key issues to consider when evaluating or implementing endpoint management:
- Self-service: User’s want what they want, when they want it, where they want it. The system needs to be able to provide this.
- User centric: Many of the existing solutions focus on managing the device, not empowering the user.
- Employee owned vs. corporate owned: Learn the difference and offer different capabilities for each. Employees don’t want IT to manage their devices, just the data and applications that sit on their devices.
- Multiple device types: Solutions must manage all of the different types of devices available to users.
- Control: Allow control access to corporate resources based on device type, ownership, location, and user.
- Security: Protect the corporate data on the various device types via corporate defined rules.
I recently contributed to an article in TechTarget’s SearchConsumerization that goes into further detail on the topic. Give it a read and feel free to leave me comments or questions below.