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Welcome to Cool Solutions! Explore what is possible with Collaboration, Endpoint Management, and File & Networking Services products by seeing how product experts use them in real life. Download purpose-built Cool Tools and see if they can help you streamline things. Share your knowledge and earn Community Rewards Points.

Latest Posts

Registering and Updating using Filr’s Online Update Channel



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May 25, 2017 8:51 am

Reads:643

Score:Unrated

One of the new capabilities introduced in Filr 3.0 is the “Online Update Channel”. This feature helps to simplify management of your Filr system by bringing all the updates that the Filr team releases to Filr Appliances directly. A few of the advantages with this approach are…

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Categories: File & Networking Services, Filr, Technical

iPrint for Open Enterprise Server: What does the latest update get me?



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May 23, 2017 10:01 am

Reads:986

Score:5

As many of you might now—there’s a new update to iPrint available for the latest version of Open Enterprise Server:  OES 2015 SP1. But what’s so exciting or new about this update?  Why should you care? First of all, for those who’ve kept track of what’s happening with iPrint in OES, there have been two …

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Categories: File & Networking Services, iPrint, Open Enterprise Server

DNSSEC, SPF, DKIM and DMARC explained

ScorpionSting

By:

May 23, 2017 8:44 am

Reads:1,056

Score:4.75

Securing email authenticity can be easy, once you have everything in place. Trying to find a single location with all the information can be a little more difficult. Here, I’ll try to explain the technologies used to help secure and define email authenticity for receiving MTA using one of my domains as an example (isam.melbourne). …

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Categories: Collaboration, End-user How-to, GroupWise, Technical

GroupWise Mailbox Report Generator



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May 19, 2017 4:12 pm

Reads:622

Score:5

Someone posted a question to the GroupWise support forum asking if any mailbox data is available in the GroupWise Admin Console. Unfortunately, only the mailbox size is available as a column in a user list. The poster specifically requested that the mailbox size limit would be useful to have. This utility, MailboxSizeReport.exe was written in …

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Categories: Collaboration, Cool Tools, GroupWise

How to Help your Help Desk for Better IT Service Delivery



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May 19, 2017 2:46 pm

Reads:381

Score:Unrated

Today’s “always on, always available” business culture has unintended consequences for your IT team.  IT services are expected to be instantly available at all times—and the first line that normally gets hit with complaints and ire is your IT Help Desk.  If your goal is continuous IT service delivery, then surely an important area to …

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Categories: Endpoint Management, Expert Views, General, Service Desk

ZENworks Patch Management and the WannaCrypt ransomware attack

Darrin VandenBos

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May 19, 2017 2:39 pm

Reads:797

Score:3.67

As of a few days ago, the WannaCrypt ransomware attack (better known as WannaCry) that rocked Europe and Asia over the past weekend has been reported in 150 countries throughout the world and continues to hold at least 50,000 computers hostage. As the attack unfolded, Microsoft issued a guidance report advising Windows customers to make …

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Categories: Endpoint Management, Patch Notifications, Technical, ZENworks, ZENworks Patch Management, ZENworks Suite

What’s coming in ZENworks Full Disk Encryption 2017 Update 1

Darrin VandenBos

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May 18, 2017 1:00 pm

Reads:531

Score:Unrated

ZENworks 2017 Update 1–now in beta with an expected release date in June–provides significant enhancements to ZENworks Full Disk Encryption. Here are the highlights of what’s new, what’s changed, and what you should know as you prepare to roll out ZENworks Full Disk Encryption 2017 Update 1. What’s new Support for UEFI firmware and GPT …

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Categories: Endpoint Management, Technical, ZENworks Configuration Management, ZENworks Endpoint Security Management, ZENworks Full Disk Encryption, ZENworks Suite

How do you GroupWise?

Mike Bills

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May 18, 2017 11:13 am

Reads:797

Score:5

Did I just use GroupWise as a verb? I did! Verb’s indicate action and I wanted to make a point that GroupWise is action software. You use it to communicate, organize tasks, keep track of appointments, manage contacts etc… So I am asking, how do you GroupWise? How you GroupWise is one of the things that …

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Categories: Collaboration, End-user How-to, GroupWise, GroupWise Blog, Technical

TTP iPrint Printer Lists and Extending Novell Open Enterprise Server Part IV: Creating The Administrative Interface With iManager Plug-In Studio

jlodom

By:

May 17, 2017 12:24 pm

Reads:393

Score:Unrated

This entire walk-through takes place in a copy of iManager that has been installed on OES server and which includes the standard plug-ins including those for iPrint…

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Categories: File & Networking Services, iPrint, Open Enterprise Server, Technical

Protect Your Business’s Data with ZENworks Mobile Workspace

Gil Cattelain

By:

May 16, 2017 11:58 am

Reads:797

Score:Unrated

If ransomware wasn’t already a household name, then it definitely is one now after the recent global cyberattack that spread across 99 different countries. Business leaders everywhere have gotten the message loud and clear that that this type of malware — which encrypts files and holds them until a payment is received — is in …

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Categories: Applications, Endpoint Management, Expert Views, General, Mobility, PR Blog, Technical, ZENworks, ZENworks Mobile Workspace

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