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Novell Service Desk 7.1 Beta availability announcement

Adharsh Praveen R

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March 2, 2015 12:43 pm

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We are pleased to announce and invite you to participate in Novell Service Desk 7.1-Beta. Novell Service Desk is a complete service management solution that allows you to easily monitor and solve service issue. It provides an online support system to meet the service requirements of all your customers, administrators, supervisors, and technicians. Novell …

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Categories: Endpoint Management, General, Novell Service Desk, Novell Service Desk, Service Desk, Technical, ZENworks, ZENworks Configuration Management, ZENworks Suite

Overview of Novell Service Desk’s CMDB Categories, Types and Items



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December 6, 2012 7:38 am

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Novell Service Desk uses Category and then Type to define Items in its CMDB. This post discusses how they are used and provides an example to illustrate the concept.

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Categories: Service Desk, Technical

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