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Novell Service Desk – Creating custom reports using ZENworks Reporting 5 (ZR5)



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May 1, 2014 3:29 pm

Reads:892

Score:5

The intent of this cool solution is to provide you with Novell Service Desk Reporting package (domain) and provide few basic steps for using ZENworks Reporting 5 (ZR5) for creating customized reports outside of the service desk product.

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Categories: Endpoint Protection Suite, Service Desk, Technical, ZENworks, ZENworks Reporting, ZENworks Suite

Novell Service Desk – Creating Custom Reports using Pentaho Report Designer (versions 3.8.3 GA & 5.0.1)

Adharsh Praveen R

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April 24, 2014 12:15 pm

Reads:1,124

Score:Unrated

    As most of you know, Novell Service Desk has┬áinbuilt reporting capabilities that enables users to generate management reports from the captured record details.┬áIt provides a graphical snapshot of the overall performance of the Service Desk and its Users also provides the capacity to build simple custom reports using the internal system report builder …

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Categories: Endpoint Management, Expert Views, Service Desk, Technical, ZENworks, ZENworks Reporting, ZENworks Suite

Datasync Web View

coolguys

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October 9, 2012 10:59 am

Reads:3,506

Score:5

I have created a web view of datasync information for my non datasync admins. This is a PHP webpage that pulls the data directly out of the postgresql database that datasync uses. There are no modifications to the database. This webpage simply queries the database for the information and then displays that information in an easy to read format.

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Categories: GroupWise, Technical

Using GroupWise to Log Calls In KACE K1000

coolguys

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June 5, 2012 1:07 pm

Reads:3,556

Score:Unrated

We needed to get users to log calls via emails to our KACE K1000 Appliance. The KACE uses its own internal smtp server and sets its own email address as username@kacename.dnsname. As the appliance is within our LAN and our smtp relay is outside, where we have no control, we could not simply add the kbox domain as a subdomain. And for some reason, even though the appliance name can be resolved by dns, GroupWise would not send email to it. There are plenty of tips on how to make this work on other email servers but none for GroupWise, but after much trial and error we finally got it to work. Hope this helps save someone else some time.

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Categories: GroupWise, Technical

Reporting on FDE Encryption Status using the Collection Data Form and ZENworks Reporting Server

jblackett

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January 17, 2012 12:10 pm

Reads:2,832

Score:Unrated

Find out the encryption status of each drive in your machines using ZENworks Full Disk Encryption and ZENworks Report Server!

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Categories: Technical, ZENworks

Primary Server Agent Status Failure



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January 4, 2012 11:51 am

Reads:3,021

Score:5

Jared Jennings shares some information about Agent status, specifically for Primary servers and Satellite servers.

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Categories: Open Enterprise Server, Technical

Is anybody imaging right now?

ukdtom

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December 9, 2011 11:45 am

Reads:3,998

Score:Unrated

Want a way to detect if anybody is currently downloading an image from your SLES based ZCM-Server? This one’s for you.

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Categories: Technical, ZENworks Configuration Management

Creating your ZENworks 11 Custom Reports

jblackett

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February 28, 2011 10:10 am

Reads:5,541

Score:Unrated

ZENworks 11 Configuration Management ships with an OEM edition of BusinessObjects Enterprise XI 3.1 SP3 platform as part of ZENworks Reporting Server. While the platform provides an easy and customizable means of creating great reports, you may feel a bit overwhelmed by looking at the elaborate options and flexibility the tool provides in the user interface. This article will help you get over some of those apprehensions and try some simple steps the tool provides.

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Categories: Technical, ZENworks

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