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Tag Archives: Support

Open Enterprise Server 11 – A note on the impending end of general support

Madhan

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May 12, 2017 10:23 am

Reads:764

Score:4.5

As many of you are aware, OES 11 is finally exiting the general support phase after serving you and us well, for over 5.5 years on June 13, 2017. This was to happen in December 2016 and after a lot of feedback, we extended it by 6 months to help plan your move to OES …

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Categories: Customer Care, File Services and Management, IT Operations Management, Open Enterprise Server, Open Workgroup Suite

Client for OES and Windows 10 RS2

Madhan

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April 6, 2017 12:54 pm

Reads:1,965

Score:5

In testing the pre-release version(s) of the Windows 10 “Creators Update” (also referred to as “Redstone 2” or “RS2”), we found an issue where in the Client for OES, login settings are lost after applying this update (because of the manner in which the upgrade process uninstalls and…

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Categories: Client, File Services and Management, IT Operations Management, Open Enterprise Server, Open Workgroup Suite, Technical

Micro Focus support/lifecyle updates in case you missed them

Mike Bills

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March 3, 2017 3:28 pm

Reads:1,484

Score:Unrated

Recently Micro Focus made changes to support policies and lifecycles for Micro Focus products. These changes have made a positive impact on GroupWise customers. In case you missed these changes I want to make sure you are aware of them and what they mean for you. If you haven’t seen the Product Support Lifecycle Policy …

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Categories: Collaboration, GroupWise, GroupWise Blog, Technical

Two important dates in the GroupWise Lifecycle are approaching!

Nick Scholz

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December 22, 2014 10:30 am

Reads:4,675

Score:5

Hello, everyone! As you may know, two important dates in the GroupWise Lifecycle are quickly approaching! Most of you are familiar with our original lifecycle dates, but we always strive to keep you apprised of changes and deadlines for GroupWise. This post encompasses both; a deadline you should be aware of, and a change to …

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Categories: Announcements, GroupWise, GroupWise Blog, Novell, Technical

Don’t forget: end of support for some ZENworks product versions

ssalgy

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August 13, 2012 12:44 pm

Reads:3,808

Score:Unrated

Friendly reminder: some of the older versions of your ZENworks products won’t be supported after Sept. 30.

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Categories: Announcements, ZENworks

Guest blog: Novell recognized for Web support



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May 24, 2010 12:04 pm

Reads:1,020

Score:Unrated

by Sherry Arnold, Services Marketing Novell has just been named one of the “Ten Best Web Support Sites” by the Association of Support Professionals (ASP). This prestigious award that showcases excellence in online service and support also recognized Cisco Systems, IBM, Microsoft (Xbox), CheckPoint Software Technologies and Juniper Networks. The award winners were selected by a panel of judges …

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Categories: Expert Views, Novell

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