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I live in the Washington, DC metro area, specifically the 51st state – Northern VA or better known as NoVA. Fortunately, I was not affected by the storms and power outages of a couple weeks ago. However, Amazon and their Ashburn data center once again. Once again, many of us social media users found the pain of the outage.

How many outages will occur before plans are put together for better monitoring and DR? One way to look at it is this is their business and livelihood, so DR should be relevant. Another is that many of us use these sites during times of destruction to communicate with the rest of the world, not just for fun or business.

As a marketer and business person, I find it interesting none of these folks have found it a competitive advantage to have the best plan and be alive when their competition is down. However, many are blaming Amazon and leaving for another provider, another provider does not solve the challenge.

With each patch bundle released for Operations Center our focus is on providing fixes for important customer identified bugs. Patch Bundles typically are fixes and from time to time contain enhancements, Patch Bundle 3 contains SEVERAL enhancements.

We've discussed service management and the transformation that IT is undergoing with the catalysts being the cloud, service providers, SaaS, social media, collaboration, mobility, BYOD, etc. The root catalyst is choice and options in the market and the competition speaks in terms of service value and service performance. I posted a question in LinkedIn regarding how much of your services are in the cloud today and expected to be next year? Join the discussion. The first answer was as I expected, a law firm that isn't in the cloud and isn't going there because of security concerns. I responded as I bet they use services that are internet based, research likely, and thus they are in the cloud. Just like a recent customer discussed having hundreds of apps in the cloud that now need to be reconciled, rationalized and managed for cost. How did they get this point? Easy, credit card subscriptions - cheap and easy to do business with.

This article explains how to use non-SSL on the back side of NAM and set up Vibe/NAM to utilize X-Forward-Proto header and turn off NAM re-writer completely.

In this highly detailed article, Megha Balanadu describes the installation and configuration of Oracle RAC 11.2.0.1 - 2 node cluster solution for ZCM. This is definitely a keeper.

We recently asked Cool Solutions readers to tell us what they love about Novell, and how they've managed to keep Novell in their organization over the years, despite fierce competition and changes in fashion.

The results revealed a unique loyalty to the classic Novell product lines, and a highly pragmatic line of reasoning: if it works, why replace it?

Here is a nice sampling of responses, from people who have come to rely on Novell's technologies to make life easier for end users and IT alike.

Novell Cluster Services - here is your chance to give your feedback and influence the roadmap.

ZENworks Mobile Management is now in beta. Take it for a test drive today.

I'm back from a couple of weeks of travel and most notably, the annual  Gartner Infrastructure and Operations Management Summit (IOM) the first week of June.  There were more than just a handful of aha moments, much churn in what has been a mature market and many great conversations on the solution showcase floor and hallways.  Let's start with the opening keynotes on the first day: