Welcome to the Cool Solutions Community

Novell announced today the immediate availability of GroupWise 8.0.3 HP1. This is the latest support pack for the GroupWise 8 product line and can be downloaded immediately. In addition, we are also releasing an update for the GroupWise Mac client!

We just heard from a customer who is looking for step-by-step instructions about how to re-create a certificate in OES2/OES11. He'd like specifics about migrating services to a new server, re-creating certificates, test scripts to find status of your system, and whatever else you think he should know about OES administration. Anyone interested? We're offering double points if you can fill this order.

A couple of weeks ago one of our consultants in EMEA set up the Operations Center Dashboard for a customer in a clustered configuration. By this I mean, the customer wanted to ensure as much "up-time" as possible for their end users who access the Dashboard. In order to do this, multiple Dashboard instances were set up with a Load Balancer in front of it to direct users.

We were checking out the keywords people regularly search for on Novell.com (using our site search as well as Google), and spotted a recurring desire to know how to set a vacation rule. This is no great surprise. We all love to take vacations, and particularly love to let our co-workers know that we are taking them. This is one of life's simple pleasures. And to make it even more pleasurable, GroupWise 2012 has vastly streamlined the way you set it all up.

Back at work, already? Leverage the knowledge in discussions about GroupWise 2012 and previous versions. The fully searchable, September 2012 edition of the free GroupWise Resource Archive is now available for the GroupWise Community.

Just before the US September holiday weekend, the first Refresh for Designer 4.02 was released. (Aug 31, 2012). Here's some information from Geoffrey Carman on where to download it.

What has the GroupWise team been up to for the last several months? Combing through customer feedback collected through Cool Solutions, events, and face-to-face meetings with organizations around the world. The result? A more rich understanding of what you need from the product...and a more detailed plan for delivering it. Read the second in this series of posts to find out what's most important to the GroupWise customer base and how this data is driving our product plans.

Several Management tools have an ability for the end user to suppress an alarm or a device but not every management tool provides this feature.

From time to time when creating custom right-clicks for the Operations Center console, you might require a dialog that comes up with a navigatable element tree to allow the end user to select one or more elements. Suppose you needed to create a more advanced right-click that allowed the user to select an element, and then the script does some additional processing, for instance, selecting an element, then gather alarm details and opening a Help Desk ticket. This script is the fragment you need to bring up a element navigation dialog without having to write it from scratch.