mhudnall's blog

Novell Operations Center meets WorkloadIQ - Monitoring and Measuring Intelligently

What a fast year it has been and what a crazy last couple of weeks for us on the Business Service Management team at Novell. Wednesday was launch day for us and a very exciting time! A time to reflect as well as I spoke to many in the press this week always being asked just what this Business Service Management technology is, what do companies need, how does it differ from the competition, what is your longevity secret sauce and what makes it different than all the rest with this WorkloadIQ approach. I found this intriguing and a very exciting time for the technology in the days of mixed physical, virtual and cloud environments.

Technology in the data center is evolving at a rapid rate and chasing new technologies such as virtualization and cloud are the management tools. Retro-fitting old management tools for new technology has many vendors busy as one option to existing customers. Whenever dramatically new technology options come to the data center, it is always a moment to pause and evaluate current and newly available options. The discussion regarding management tools has always centered around framework, single vendor or a mix of best in breed, niche vendors. However, today that discussion also includes open source low cost or free options at the monitoring level.

Fall Back in Love with Your Monitoring Investments!

First sneak peak opportunity at Novell Operations Center, you don't want to be the only one who didn't see it do you? Learning to love your existing monitoring tools can help you reduce costs and achieve operational excellence versus just "Keeping the lights on"! We promise an entertaing look at the solution and how easy Novell makes it for you versus some of those other, nameless big guys! :-)

Business Service Management couldn't be easier.......'cmon I double dawg dare you, register today!

Getting to SLAs that are Meaningful

I stumbled into a blog thread yesterday that prompted me to add another SLA blog regarding the components and measurement of meaningful SLAs. Earlier this summer I posted two blogs on SLAs, a Part 1 and Part 2. SLAs could generate a multi chapter book. In the first one, I discussed the relevance of SLAs with your service and cloud providers and in the second one I discussed more about how to approach building meaningful SLAs. Today let's talk about the components of relevant SLAs.

Simplicity of a Name - in the Name of Progress!

Novell Operations Center is creating a buzz out there already! Thank you for all the questions and comments on the blog post earlier this week regarding the name updates. Let me answer some of those questions and provide some insight.

Announcing Novell Operations Center - New Name in the Name of Progress!

It has been a fast year for me back with the Business Service Management solution here at Novell. Change is always inevitable, often feared and sometimes brings simplicity in complex times. Business Service Management is a concept that IT organizations seek to attain in aligning infrastructure as business services within their organizations.

Read on to hear how Business Service Management is attained simply in complex times .. .... ....