Just like many others in this world, I go to sporting events, watch them on television and look up details on the web.
The ideal approach to building a CMDB is to understand who the target audience is and the types of questions they are going to ask the CMDB.
The 4.7 Patch Bundle for BSM, myMO and myCMDB was just released.
BSM is one of those terms that is confusing to people. In some cases people discount it right away and are not even interested in discussing it since it sounds a bit boutique.