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Field Memo: ZEN Den webcast featuring Selling Service Desk

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15 December 2010 - 5:16pm
Submitted by: rbartsch

In this webcast recording, Rob Kraczek describes how to sell Novell Service Desk. Rob covers:

  • What is Novell Service Desk?
  • Novell Service Desk High Level Capabilities
  • Comparison to Traditional Help Desks
  • Editions
  • Value Prop
  • Opportunity Assessment
  • Qualifying Questions
  • Sales Resources

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