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Solving a Client Extractor Error for Novell Messenger
Problem
The NMMA Messenger produces the following error:
Unable to build the client extractor [0x8209]
Solution
Make sure software path is set correctly.
Example
When loading NMMA.NLM (Messaging Agent), the Agent attempts to build the client extractor. But if the software path is not set correctly in ConsoleOne, the Agent will report this:
18:00:00 3DF Building the client extractor... 18:00:00 3DF Error: Missing files that are required to build client extractor 18:00:00 3DF Error: Unable to build the client extractor [0x8209]
1. Shut down the Messenger Service.
2. In ConsoleOne, open the properties of the ServerR object under the MessengerService object.
3. Select "General" under the "Server" tab.
4. Make sure the software path points to the SOFTWARE directory (e.g., \\SERVER\sys\Novell\NM\ma\software\) and not a directory higher or lower in the path. This should solve the problem.
5. Restart the Messenger Service to confirm.
Note: This solution was tested with Novell Messenger 1.0 - 1.0.6.
Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don't even think of calling Support if you try something and it blows up).
It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.
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