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By using LDAP and GroupLink’s contact management solution you can administer security rights to your customer data and know it is safe.

Would you like to limit what employees at your organization can do with your customer information? Would you like to:

- Know that only upper management can access all data
- Know that mid-management can access only customer information that pertains to their responsibility
- Know that the day-to-day users can be grouped together by department or individuals on read only, write only, and/or modify access
- Know that you can administer all of this through your groups you already have set up in LDAP

How does it work?

First you will want to import your customer data in ContactWise, a Novell Partner for contact management solutions. Import your data through the ContactWise import utility, which will take any csv or excel file. Once your customer information is in the system you will then go to the ContactWise Database Administrator. You will then be able to pull up your LDAP information and assign rights by either an LDAP user or an LDAP group. If rights are assigned to an LDAP user, those rights only affect that particular LDAP user. If rights are assigned to an LDAP group, those rights affect all the members of that LDAP group.

For more information on how to secure your customer data and experience the full benefits of having contact management software that integrates with LDAP and your customer data, download your free 30-day trial here or contact us at 801-335-0708.

Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don't even think of calling Support if you try something and it blows up).

It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.