Filtered by: Business Service Management
Why are IT organizations becoming increasingly marginalized by business users when they're getting better and better at delivering quality service with technology for secure and reliable operations? 85%of what IT does is “keep the lights on” or 1 – 2 % of revenue annually.
Submitted by: mhudnall on Wed. 02.15.2012
Filed Under: Cool Solutions, Solution Provider, Technology Partners, Cool Blogs: Official Novell Bloggers, Data Center, Business Service Management Cool Solutions
Topic: Business Service Management, Intelligent Workload Management, IT Management
Product: Business Service Management, Operations Center
... there is a capability within Operations Center to add custom relationships/dependencies. ...
Many of our customers leverage the Data Integrator adapter to pull in data from external databases. This adapter has the ability to connect with several databases such as Microsoft SQL, Oracle, Sybase, postgres, etc. The typical set up is to drag and drop tables and columns and build an integration on the fly with the Data Integrator IDE. One thing typically omitted is that the Data Integrator supports pretty much any SQL related function which can help you clean up the data, translate values to more obvious meaning, etc.
Several organizations leverage Visio to document their environment. They use Visio to show network schematics, large application deployments, even documenting the hardware in racks. With Novell Operations Center 5.0 we have made it even easier to bring in Visio drawings and lighting them up with elements being managed to show health and availability.
In the flash video attached to this blog, I recorded an example of bringing in a visio drawing and then linking elements to different things on the computer racks.
...leverage a new feature made available in the Operations Center 5.0 Patch Bundle 1 (AKA: PB1) to use expression based matching rules...
From time to time there is a need to open a ticket, send an email, run a commandline utility, etc either based on a user issuing a right-click and/or an automation. For this blog I will go over the skeleton of the script(s) to get you headed in the right direction.