Business Service Management | Novell User Communities

What is Business Service Management simply and why does it appear to have waned in discussion and answer the question has it failed, is the concept required, what's new? Yes, the number one complaint in the market is still that IT does not understand the business, the level of frustration is rising and fuels the fire driving cloud computing and hosted services.

Business can buy easily, don't hear about operational processes, technology and why things don't work. They hear a service, price and value delivered. So what is BSM and why did it fail and why is it still the fuel driving the outsourced market.

Submitted by: mhudnall on Sat. 07.09.2011
Filed Under: Cool Solutions, Solution Provider, Technology Partners, Data Center, Business Service Management Cool Solutions
Topic: Business Service Management, Intelligent Workload Management, IT Management
Product: Business Service Management, Operations Center

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0 Novell Operations Center 5.0 now shipping

Novell Operations Center 5.0 is now shipping. Here's a taste of what's inside.

Submitted by: mhudnall on Mon. 06.06.2011
Filed Under: Cool Solutions, Cool Blogs: Official Novell Bloggers, Business Service Management Cool Solutions
Product: Business Service Management, Operations Center

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0 Launch of Novell Operations Center 5.0 - The First Social Configuration Management System is Here!

We are pleased to announce the release of Novell Operations Center 5.0. Many customer enhancements have been addressed and this is the highest quality release to date and the team is very excited about the crisp new look and feel to the solution.

Submitted by: mhudnall on Mon. 05.16.2011
Filed Under: Cool Solutions, Solution Provider, Technology Partners, Data Center, Business Service Management Cool Solutions
Topic: Business Service Management, IT Management
Product: Business Service Management, Operations Center