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Novell Service Desk
The Quickstart and Demo for Novell Service Desk are based on the current Utopia/NODS VM set.
Demo Synopsis
The Novell Service Desk demo will highlight the following
- Email Client registration of Incidents
- Incident Management request allocation and escalation
- Problem Management
- Change Management
- Knowledgebase Search
Below you will find attachments
- a Quickstart for the Demo for Novell Service Desk v6.1
- a Demo Video http://www.novell.com/media/media.php?media=win7-m...
| Attachment | Size |
|---|---|
| qksnsd61.pdf | 84.97 KB |
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