Quick Remote Actions is an add-on product for Novell ZENworks Full Release. Its main purpose is to give you fast and convenient access to the Remote Management features of ZENworks.
The utility assists in locating which workstation the user is logged into by allowing you to search NDS or browse a graphical NDS tree for either usernames or workstation objects. Different from the standard features found in ZENworks, Quick Remote Actions allows Remote Management centered on a user object directly - thus, you won't need to know the name of the specific workstation object. Besides providing you with a slick method for launching remote management features found in ZENworks, QRA v2 can be used for informational purposes: a customizable window pane displays real time information from NDS.
For more information about what's new in version 2 of QRA, check out this article.