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Authors: Sanjeev Kumar, Poovizhi Palanisamy, Dodda Venkata

If you have installed a ZENworks Server Management plug-in through iManager 2.7.2 or earlier versions and try to uninstall this plug-in through iManager 2.7.3 or later version, the plug-in does not get uninstalled properly.

This Cool Solution describes how to uninstall the ZENworks Server Management plugins manually.

Uninstallation Steps

Uninstallation of ZSM Plug-in Does Not Happen Properly

In this case, you must manually uninstall the plug-in by removing the following directories:

1. Stop the tomcat service.
2. \<Tomcat>\work\Catalina\localhost\nps\org\apache\jsp\portal\modules\zfs
3. \<TOMCAT>\webapps\nps\portal\modules\zfs
4. \<TOMCAT>\webapps\nps\WEB-INF\modules\ZENWorks Server Management (The
   MANIFEST.MF file is present in this directory and must be deleted)
5. Remove the following files from location \<TOMCAT>\webapps\nps\WEB-INF\lib\
   

   Admin.jar
   CPKAgent.jar
   CPKAgentRes.jar
   ConsoleOne.jar
   DesktopAgent.jar
   DesktopAgentRes.jar
   FTPAgent.jar
   FTPAgentRes.jar
   FileAgent.jar
   FileAgentRes.jar
   HTTPAgent.jar
   HTTPAgentRes.jar
   MSIAgent.jar
   MSIAgentRes.jar
   PolicyAgent.jar
   POlicyAgentRes.jar
   RPMAgent.jar
   RPMAgentRes.jar
   RWCEMFramePlugins.jar
   TEDLib.jar
   TEDLibRes.jar
   TEDWebSnapins.jar
   TestAgent.jar
   Widgets.jar
   ZCommon.jar
   ZcommonRes.jar
   ZENLicensing.jar
   ZENLicensingRes.jar
   smanager.jar
   xmlrpc.jar
   xmlrpcext.jar
   zenCommon.jar
   zenloader.jar
   
   

6. <TOMCAT>\webapps\nps\packages\ZFS_PolyDistPlug*
7. You must also delete the UninstallerData directory for the ZENworks server management plug-in to delete. The UninstallerData directory is present in the following path:

   NetWare:

   SYS:\tomcat\5.0\webapps\nps\UninstallerData\Uninstall_ZENworks Server
   Management
   SYS:\tomcat\5.0\webapps\nps\UninstallerData\Uninstall_ZFS*
   
   

   Windows:

   C:\Program Files\Novell\Tomcat\webapps\nps\UninstallerData\Uninstall_ZENworks
   Server Management
   C:\Program Files\Novell\Tomcat\webapps\nps\UninstallerData\Uninstall_ZFS*
   
   

   Linux:

   /var/opt/novell/tomcat5/webapps\nps\UninstallerData\Uninstall_ZENworks Server
   Management
    /var/opt/novell/tomcat5/webapps\nps\UninstallerData\Uninstall_ZFS*
    
    

8. Restart the Tomcat service

Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don't even think of calling Support if you try something and it blows up).

It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.