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Effective Ways to Keep Track of Customer Satisfaction
In today’s extremely competitive market environment, it’s more important than ever to remain actively engaged with your client base. Whether feedback is positive or negative, your willingness to recognize it and respond proactively can help transform one-time buyers into loyal lifelong clients.
Submitted by: mvessel on Mon. 09.08.2008
Filed Under:
Solution Provider
Topic: Tips for Small Business Owners, VAR Tips and Tricks
3969
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Applicant Screening: The Secret of Successful Recruitment
Employee turnover and attrition are all-too-common problems in the VAR space. As a group, sales professionals are known to be more mobile and transient than other employees, and as a result, reseller firms that employ a sales staff are often at higher risk for dealing with the negative fallout of turnover and attrition.
Submitted by: mvessel on Sat. 09.06.2008
Filed Under:
Solution Provider
Topic: Tips for Small Business Owners
2891
0
Break Through with Your Toughest Prospects
Nothing raises the hackles of seasoned sales professionals like well-qualified, seemingly interested prospects who resist your most persuasive sales tactics and ultimately turn you down. No matter how many easy and pain-free sales you rack up, the memory of those elusive prospects that slipped through your fingers can haunt you for years.
Submitted by: mvessel on Thu. 09.04.2008
Filed Under:
Solution Provider
Topic: Tips for Small Business Owners
3778
0
Managing Workplace Conflict Constructively
Whether you run a mom ‘n’ pop start-up or an established multimillion-dollar firm, it’s likely that you’ll have to face down the specter of workplace conflict sooner or later. Even the most functional, team-oriented, drama-free workplaces eventually have to deal with some form of conflict, whether it’s a minor dust-up or a no-holds-barred dispute.
Submitted by: mvessel on Mon. 09.01.2008
Filed Under:
Solution Provider
Topic: Tips for Small Business Owners, VAR Tips and Tricks
3578
0
Distinguishing Your Brand in a Tight Market
Cognitive scientists and marketing experts may not appear to have much in common, but they do agree on one key point—if customers don’t regard your brand as utterly unique, offering services, products, and value that no one else can, they are not likely to remember you the next time they’re looking to buy.
Submitted by: mvessel on Fri. 08.29.2008
Filed Under:
Solution Provider
Topic: Tips for Small Business Owners, VAR Tips and Tricks
2695
0
Hold On to Your Top Sales Talent
Even though high turnover may be a fact of life in the sales biz, that doesn’t mean you can or should reconcile yourself to letting your firm morph into the organizational equivalent of a revolving door.
Submitted by: mvessel on Wed. 08.27.2008
Filed Under:
Solution Provider
Topic: Tips for Small Business Owners
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