Welcome to the Solution Provider Community

So, your company has been hit with some not-so-great customer feedback? Well even if you’re feeling slighted, it’s important to remember that however imperfectly, rudely, or crudely it may have been expressed, negative customer feedback is actually a vital source of business intelligence.

Although it may make sense to redouble or rejigger your sales focus in response to evolving circumstances in your business or in the market, it’s important to make sure that you’re allocating resources in a smart, targeted way.

Most VARs serve clients at every point on the size spectrum, ranging from small local businesses to larger corporate accounts. For the most part, this kind of diversity in your client base is a positive thing. But if you’re looking to bolster your business with a few high-value clients, it pays to know a few tricks geared specifically toward snaring major corporate accounts.

These days, the traditional business model of focusing on one-time transactions is rapidly falling by the wayside.When it comes to cultivating long-term clients, referrals and word-of-mouth are the most effective tools you have at your disposal.

As you can see, the refreshed Novell Communities site is here and we are fine-tuning it right now. Thank you for your patience!

We're hard at work getting Sentinel 6.1 ready to go. This is the Sentinel release that supports the Novell Compliance Management Platform, and has some really exciting integration with the other Novell ISM products. What's in there? Take a look after the jump...

Notify Technology has designed the NotifyLink On-Premise mobility solution as a means to provide wireless access and management of Email, Calendar, Contacts and Tasks (PIM) suitable for any size organization. Notify's On-Premise solution can integrate seamlessly into an organization's existing network while offering the broadest possible wireless device support of almost any enterprise solution on the market today.

Each time you go through the hiring process, you probably have sky-high hopes for your new team member. However, that pesky law of averages dictates that the vast majority of employees will fall into the middle quadrant, performance-wise. And yet every so often, you just have a nagging sense that this salesperson might be the one to help you take your business to the next level.

The emerging paradigm in marketing hinges on your firm’s ability to seek out, identify, and address your customers’ needs. But the process of making the connection between what your products can do and what your customers need done can often be harder than it sounds.