GroupLink: Maximize customer retention by personalizing your GroupWise with a CRM Solution
Maximizing customer retention is increasingly important for a business to maintain profit levels. According to the Harvard Business Review, increasing customer retention by 10 to 15 percent can double profits. An important step in customer retention is effective, yet efficient communication with a client or customer. A useful email utility, such as GroupWise along with a powerful CRM tool such as ContactWise can be critical in this communication process.
Click here to see how you can personalize your GroupWise by using ContactWise.
Visit us at contactwise.com to get your free 30 day trial of ContactWise!
Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don't even think of calling Support if you try something and it blows up).
It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.