So, it seems like an introduction to yourself is the order of the day here. My name is Alex Evans and I originally hail from Cheshire in England - famous for 2 things as far as I can tell, the Cheshire Cat and Cheshire Cheese.
In June '98 I moved to Maasdijk in the Netherlands, where I have family, and in August '98 I started working at the European Support Centre in Capelle. To this day I still have no idea why they gave me a job, because my interview went something along the lines of "NDS, what?", "GroupWise, hey?". But anyway, got the job I did and 7 years later I am still working with GroupWise. After 6 years in Capelle I moved to our Provo office in Utah.
I work in Novell Technical Support as a WorldWide Support Engineer, support all our Messaging/Collaboration products. The list we support is quite extensive, though my main focus is GroupWise and NetMail. I am also our PI guy. I had a picture in my mind of being able to grow a moustache, drive a Ferrari and generally be quite cool - but, as my wife pointed out, all those things are beyond my abilities. A PI guy in Novell is the interface between Support and Development, so it's my job to make sure that our customer issues are brought to the right places, to coordinate beta support and a whole host of other things. Keeps me very busy but I enjoy it.
Well, that's about it for now - I'll be following up some time soon with something of actual interest to anyone other than my mother.