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Sentinel 6.1 SP2 patch

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14 February 2010 - 12:00am
Submitted by: jcruz_dns

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(View Disclaimer)

I noticed several errors after install Sentinel 6.1 SP2 patch.

Let me write some of them:

- All Active views were erased.
- In some cases Open Raw Data doesn't work
- There is an error in the Collector Manager, because all collectorScripts, connectors and Event Sources changed the status to Off and the icons in pink color, as unknown status.
- Is complicated turn on each collectorScript, connector or Eventsource; due the configured status is On, but Actual status is Off.
- The CollectorScripts received events and after 2 minutes, didn't
- I can not receive events.

I had to reinstalled my Sentinel twice, because with Sentinel 6.1.1 it works very good but with Sentinel 6.1.2 always failed.

I'm using Windows 2003 and SQL 2005.


Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don't even think of calling Support if you try something and it blows up).

It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.



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gbianchi77's picture

I just updated a customer to

Submitted by gbianchi77 on 16 February 2010 - 12:06pm.

I just updated a customer to SP2 and also noticed some problems with the active views too, but once I created a new fiter they went away. go figure.
As far as the other issues you mentioned, I can't say I've experienced them on this install...

btw shouldn't this be posted in the forum? i would call this a "hot rant" instead of a "cool solution" ;-)

jcruz_dns's picture

Where Can I post the "hot

Submitted by jcruz_dns on 18 February 2010 - 4:20pm.

Where Can I post the "hot rant"??

In other customer and lab.

I installed the Patch and the active view called ALL was changed by a new active view called TODOS (in spanish). It's a rare!!! because My Operative system and Sentinel are installed in english.

Any way the Patch is not available now!!

gbianchi77's picture

That's not good. This is not

Submitted by gbianchi77 on 19 February 2010 - 1:25am.

That's not good. This is not the first time I see a language-dependent bug.

brian_singer's picture

Thanks for raising this

Submitted by brian_singer on 22 February 2010 - 12:39pm.

Thanks for raising this issue. We perform a significant amount of QA work on Sentinel, but sometimes our customers encounter situations that weren't covered in our testing. I've forwarded this to the engineering team. They have reproduced the problem, and are working on a fix. In the meantime, we've removed the patch until the fix is ready, which should be soon.

Regards,

Brian Singer
Solution Marketing Manager, Security Management

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