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Find out what's new in OES11SP1 - now shipping.

I couldn't resist this opportunity to discuss high availability, speed to root cause, speed to restoration, security and mission critical services. We sit on the eve of the largest single sporting event that comes around only every 4 years and the recent headlines are, "Twitter Down 2012:  Service Out for Users Throughout the World". I scratched my head wondering how this would look on the London skyline, literally as the London Eye conveys the Sentiment with Twitter as the gauge of status with color and intensity for all to see?

Just back from the Gartner IOM conference and recharged with all the IT Transformation talk that is underfoot and success our NetIQ customers experience with our solutions every day.

We've discussed service management and the transformation that IT is undergoing with the catalysts being the cloud, service providers, SaaS, social media, collaboration, mobility, BYOD, etc. The root catalyst is choice and options in the market and the competition speaks in terms of service value and service performance. I posted a question in LinkedIn regarding how much of your services are in the cloud today and expected to be next year? Join the discussion. The first answer was as I expected, a law firm that isn't in the cloud and isn't going there because of security concerns. I responded as I bet they use services that are internet based, research likely, and thus they are in the cloud. Just like a recent customer discussed having hundreds of apps in the cloud that now need to be reconciled, rationalized and managed for cost. How did they get this point? Easy, credit card subscriptions - cheap and easy to do business with.

Novell Cluster Services - here is your chance to give your feedback and influence the roadmap.

I traveled the globe from October to February meeting with customers and our sales teams discussing NetIQ's IT Operations Management (ITOM) value and solutions, then I traded in wings for a bit. Now it's time for one of my favorite battery re-charging conferences of the year, the Gartner Infrastructure and Operations Management Summit (IOM).

Michele Hudnall explains the importance of IT in driving competitive advantage for a business.

Just released - a new automated way to upgrade from OES2 to OES11.

It's a great day for businesses that run Mac desktops - access to network file shares, and mobile file sharing just got easier and better. Novell Open Enterprise Server just released Novell Kanaka for Mac. OES customers entitled to software upgrades can download it now for free at www.novell.com/center.