Filtered Index
Filtered by: Operations Center
Novell Operations Center CMS – Getting Started
The Configuration Management System (CMS) feature of Operations Center is a nice starting point for doing Business Service Management. The CMS feature provides a focused interface for collecting, storing and organizing all of the assets of an IT organization. With CMS, you can not only track the individual CI’s (Configuration Items)...
Submitted by: tisenberg on Tue. 03.22.2011
Filed Under:
Cool Solutions, Cool Blogs: Official Novell Bloggers, Business Service Management Cool Solutions
Topic: Business Service Management
Product: Business Service Management, Operations Center
Business Service Management Tool Buyers Check List
Business service management is a practice many organizations try to achieve with many IT management tools. There are many tools that contribute to a successful practice, but it is the integration platform that stitches it all together to make sense of it in real time. Quite simply put, a good business service management practice enables you to communicate service performance while maintaining control over the environment.
Submitted by: mhudnall on Wed. 03.16.2011
Filed Under:
Cool Solutions, Solution Provider, Technology Partners, Cool Blogs: Official Novell Bloggers, Data Center, Business Service Management Cool Solutions
Topic: Business Service Management, IT Management
Product: Business Service Management, Operations Center
Client Side Scripting tips in Novell Operations Center operators console
I had a few questions over the past few weeks and figured it was time to do some scripting tips again. From time to time you need a little more advanced right-click scripts for the Novell Operations Console. One of my past blogs was about creating...
Submitted by: tisenberg on Fri. 03.11.2011
Filed Under:
Cool Solutions, Cool Blogs: Official Novell Bloggers, Business Service Management Cool Solutions
Topic: Business Service Management, Scripting
Product: Business Service Management, Operations Center
Top 10 Reasons a CMDB Implementation Fails
Published on behalf of Tobin Isenberg
Here are a few of the most common reasons that CMDB implementations fail. They are in no particular order.....read on
Submitted by: mhudnall on Sat. 03.05.2011
Filed Under:
Cool Solutions, Solution Provider, Technology Partners, Cool Blogs: Official Novell Bloggers, Data Center, Business Service Management Cool Solutions
Topic: Business Service Management, Configuration
Product: Business Service Management, Operations Center
Top 10 Business Service Management Guiding Principles
What is a simple explanation of what Business Service Management (BSM) is and does – let’s take the BS out of the speak. I simply describe it as the ability for IT to communicate service performance (value) aligned with business objectives, while maintaining control over the infrastructure.
Submitted by: mhudnall on Mon. 02.28.2011
Filed Under:
Cool Solutions, Solution Provider, Technology Partners, Cool Blogs: Official Novell Bloggers, Data Center, Business Service Management Cool Solutions
Topic: Business Service Management
Product: Business Service Management, Operations Center
Business Service Management Value - The Business Case
What do you think it costs you to not be managing services versus technology silos? I'll tell you - 2% of revenue at a minimum annually. Check this out and these slides to see how and how to build your business service management business case.
Submitted by: mhudnall on Sun. 02.13.2011
Filed Under:
Cool Solutions, Solution Provider, Technology Partners, Cool Blogs: Official Novell Bloggers, Data Center, Business Service Management Cool Solutions
Topic: Business Service Management
Product: Business Service Management, Operations Center



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