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Filtered by: Business Service Management
4153
Top 10 Business Service Management Guiding Principles
What is a simple explanation of what Business Service Management (BSM) is and does – let’s take the BS out of the speak. I simply describe it as the ability for IT to communicate service performance (value) aligned with business objectives, while maintaining control over the infrastructure.
Submitted by: mhudnall on Mon. 02.28.2011
Filed Under:
Cool Solutions, Solution Provider, Technology Partners, Cool Blogs: Official Novell Bloggers, Data Center, Business Service Management Cool Solutions
Topic: Business Service Management
Product: Business Service Management, Operations Center
3213
0
Business Service Management Value - The Business Case
What do you think it costs you to not be managing services versus technology silos? I'll tell you - 2% of revenue at a minimum annually. Check this out and these slides to see how and how to build your business service management business case.
Submitted by: mhudnall on Sun. 02.13.2011
Filed Under:
Cool Solutions, Solution Provider, Technology Partners, Cool Blogs: Official Novell Bloggers, Data Center, Business Service Management Cool Solutions
Topic: Business Service Management
Product: Business Service Management, Operations Center
2616
0
Novell Operations Center 5.0 BETA
The BETA version of Novell Operations Center 5.0 is almost ready for downloading. We have a few spots open...
Submitted by: tisenberg on Mon. 02.07.2011
Filed Under:
Cool Solutions, Cool Blogs: Official Novell Bloggers, Business Service Management Cool Solutions
Topic: Business Service Management
Product: Business Service Management, Operations Center
2128
0
Super Sunday and Business Service Management - Who's Making the Most of Marketing Spend?
The perfect IT storm hits this weekend in the States - Super Bowl Sunday, $3M 30 second ads, web traffic and opportunity to go To the Cloud! Victoria's Secret as an innovator already has the war wounds of 1999 and took almost 10 years for their next Super Bowl ad spend in 2008. So what does this have to do with Business Service Management?
Submitted by: mhudnall on Fri. 02.04.2011
Filed Under:
Cool Solutions, Solution Provider, Technology Partners, Cool Blogs: Official Novell Bloggers, Data Center, Business Service Management Cool Solutions
Topic: Business Service Management, Cloud, Intelligent Workload Management, IT Management
Product: Business Service Management, Operations Center
3174
0
Classify Your Services - The Golden Key to Business Service Management
Starting any project is daunting and Business Service Management as an initiative is often thought of as big, hard and complicated. My personal opinion is that stems from the fact that it cuts horizontally across the data center and does not reside in one sphere of influence. However, as a long time product marketing / product manager I find it can be quite simple. One service at a time, one service team at a time approach rather than boiling the ocean all at once. Let’s start at the top, the service, and work our way down and back up again in a series of posts.
Submitted by: mhudnall on Tue. 02.01.2011
Filed Under:
Cool Solutions, Solution Provider, Technology Partners, Cool Blogs: Official Novell Bloggers, Data Center, Business Service Management Cool Solutions
Topic: Business Service Management, IT Management
Product: Business Service Management, Operations Center
2364
0
Java Scripting in NOC Service Configuration Manager
When building views, from time to time you might require attributes/properties on the view to be populated from other sources such as adapters (or other views).
Submitted by: tisenberg on Thu. 01.27.2011
Filed Under:
Cool Solutions, Cool Blogs: Official Novell Bloggers, Business Service Management Cool Solutions
Topic: Business Service Management
Product: Business Service Management, Operations Center
1