Filtered by: Troubleshooting
Creating a new Notes User without a user.id file is actually possible, but you have to set all the custom parameters correctly...and that part is not intuitive.
As I continued working through the process of deploying a new set of drivers, I found even more errors than I had covered in the first three articles, so here comes part 4 of a continuing series.
Getting started with Novell Identity Manager, or actually any Identity Management product can be quite a task. Beyond learning the core engine of the system, and how it processes rules, you need to learn a fair bit about each connected system. Every system has its foibles, and alas, you need to learn quite a bit of detail at a level that most administrators do not really care about.
Are you constantly getting login prompts with IE and GroupWise WebAccess? This fix should help.
Working at Novell in the Support organization I work with some of the best troubleshooters in and throughout the world. Many of the steps used in troubleshooting are common sense and laughed about commonly online ("Is it plugged in") and while these specifics are not that useful most of the time there are general practices that I have learned and feel need to be shared. The purpose of this article is to group everything that may help troubleshooting generally (and in some cases, specifically) for the benefit of those who may not have been in a support organization for several years. This is by no means the end-all, be-all of troubleshooting and I am by no means the best, but working in Novell's Support Forums some of these skills could speed up resolution times for those seeking help or even prevent the need for outside help altogether if applied.
Here's part 3 of Geoff Carman's series on Active Directory driver error messages.