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1. Remote Control protocols enable you to control another PC anywhere on the internet, using your own screen, keyboard and mouse. There are many software remote control solutions, some of which are free e.g. VNC.

2. ZENworks Desktop Management lets you remotely control a managed workstation. You can use Remote Control to provide user assistance and to help resolve workstation problems. With remote control connections, the remote operator can go beyond viewing the managed workstation to taking control of it. 3. A connection mode for a workstation running Novell Client software. With remote control connections, the remote workstation controls a dedicated workstation on the network. Only keystrokes and screen updates are transmitted over the communications link. Data processing occurs on the dedicated workstation.

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