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2011 Novell Knowledge Partner nominations are now open!

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2 September 2010 - 10:58am
Submitted by: kgroneman

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Nominations for 2011 Novell Knowledge Partners are now open! Wouldn't it be a shame if someone helpful in the forums, in the beta program, in Cool Solutions was denied an opportunity to become a Novell Knowledge Partner because nobody they helped took the time to nominate them? Is there someone you have seen that loves to share their knowledge and experience and takes the time out of THEIR busy day to help you? Do YOU take time out of your busy day to help others in the Novell communities? Nominations are being taken until the end of October for next year's Novell Knowledge Partners. If you have a favorite NKP that you feel should continue in the program, or know someone that would make a good candidate for admission to the program, please take a few minutes and nominate them. It would be appreciated. Go to http://support.novell.com/community/nkp.html to read more and submit a nomination. Thanks for taking the time to help us identify the people that help you the most.


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ecyoung's picture

Will NKP's get Bugzilla access?

Submitted by ecyoung on 1 October 2010 - 12:38pm.

Will the NKP's get access to Novell's Bugzilla database, as well as technical articles/TID's marked "internal-only"? This has come up previously in the support forums. It would make sense for Novell "knowledge" partners to have access to as much Novell knowledge as possible.

kgroneman's picture

Better than that

Submitted by kgroneman on 1 October 2010 - 2:36pm.

They do have access to the Bugzilla database but since they are not employees, the system won't let them read internal comments. However, they have something better. They have direct access to a group of dedicated technical support engineers and since they are under a non-disclosure agreement, they can get all the information they need whether it comes from Bugzilla or somewhere else. Sometimes there is sensitive material that they can't make public for various reasons.

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