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Problem

Cannot install a new GroupWise system from a Microsoft Windows 2003 machine.

The Auto-run works, and selecting to install a new GroupWise system works. Selecting a language to display the 'Software License Agreement' works, too. After that, the installation program (X:\admin\install.exe) fails to load.

The Microsoft Windows Event Viewer (eventvwr.msc) displays an error in the 'Application' log:

Event Type:	Error
Event Source:	Application Error
Event Category:	(100)
Event ID:	1000
Date:		4-7-2007
Time:		10:21:44
User:		N/A
Computer:	MSWIN200307
Description:
Faulting application install.exe, version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x00930f74.

For more information, see Help and Support Center at: http://go.microsoft.com/fwlink/events.asp

Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 69 6e 73   ure  ins
0018: 74 61 6c 6c 2e 65 78 65   tall.exe
0020: 20 30 2e 30 2e 30 2e 30   0.0.0.0
0028: 20 69 6e 20 75 6e 6b 6e   in unkn
0030: 6f 77 6e 20 30 2e 30 2e   own 0.0.
0038: 30 2e 30 20 61 74 20 6f   0.0 at o
0040: 66 66 73 65 74 20 30 30   ffset 00
0048: 39 33 30 66 37 34         930f74 

Solution

Disable the 'Data Execution Prevention' feature in Windows (or enable only for 'essential Windows programs and services').

See Control Panel > System Properties > Advanced > Performance Settings > Data Execution Prevention.

Environment

• OS: Microsoft Windows 2003 R2 Enterprise (x86)
• Client: Novell Client 4.91 SP3
• GroupWise: GW 7.0.1 Installation CD

Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don't even think of calling Support if you try something and it blows up).

It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.