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Increasing the DHCP Timeout Period in the ZENworks Boot Process

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23 October 2006 - 11:00pm
Submitted by: coolguys

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ENVIRONMENT:
ZENworks Desktop Management 6.5 sp2 or 7

PROBLEM: The ZENworks 7 boot process, be it from CD or partition, sometimes has trouble getting a DHCP address from certain switches and/or certain switch configurations. In many cases, this problem can be resolved by increasing the DHCP timeout period. I looked far and wide (Google) and found lots of generic docs for SuSE and other Linux distros, but nothing I found worked for ZENworks.

SOLUTION: After much searching and even more experimenting, I stumbled on the simple, but apparently undocumented, answer:
Add the line DHCPTimeout=XX to your settings.txt file.

XX is the number of seconds to wait for a response from the DHCP server before giving up, and showing the big red failure box. This answer eluded me mainly because of the mixed case -- remember that Linux is case-sensitive.

Note: The reason this command works is that ZENworks 6.5 SP2 and ZENworks 7 both use the SLES9 SP2 kernel.--Shaun Pond

If you have any questions you may contact Corey at cwebb10@slu.edu


Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don't even think of calling Support if you try something and it blows up).

It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.



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