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Fix for Blue Screen after using ZENworks Imaging

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13 December 2006 - 12:00am
Submitted by: coolguys

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Heads Up: If you are having Blue Screen troubles after using ZENworks Imaging, you need to check out TID 3406611. It seems that this started happening with the new 2.6 kernel from ZfD 6.5 SP2 or ZDM 7. For ZDM7, it was fixed with SP1 Desktop Management, and for ZDM6.5 you can email support and get a hot patch with the fix for this problem.

Get all the details here.


Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don't even think of calling Support if you try something and it blows up).

It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.



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jjwc's picture

broken link

Submitted by jjwc on 19 October 2009 - 6:42pm.

The "Get all the details here." link is broken... please fix as I'm having this problem right now, even after applying SP1_IR4 and SP1_IR4a_HP1.

Also, could you please advise when the link has been fixed so I can follow it up?
Thanks,
James.

dturner1's picture

Did you find a solution jjwc?

Submitted by dturner1 on 5 March 2010 - 9:41am.

We are also using the latest ZENworks version (IR4aHP3 now) and still getting random blue screens after imaging. I was just wondering if you had possibly found a solution since it seems no one else is having a problem. We suspected AVG 9.0 at first, but now we are getting the blue screen with 8.5 so it must be something else.

ssalgy's picture

Fixed the link

Submitted by ssalgy on 22 October 2009 - 8:55am.

Thanks for letting us know the link was broken. Should work now.

--Susan

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