Filtered Index

Business going to the Cloud can be the Catalyst for IT to Measure and Communicate Value!

How many of us have heard what a road block IT is, how costly / what a mystery IT is and IT cannot communicate value to the business leaving frustration in the organization. It's sort of like the Mars and Venus thing and "if they only understood me better" debate. It's OK to laugh, we all suffer these discussions, I too am guilt - the makings of a good Dilbert cartoon no doubt ending with Catbert reigning down his wrath of mandates. However, with all sourcing decisions, it is about creating change in an environment where change is difficult and should be embraced. IT has the opportunity to do just that and be the hero in the end. This is a good sourcing option as it creates the change that will drive down costs that are difficult for in-house IT to drive.

Read on.............

Hilarious videos launch new Novell File Management Suite campaign.

Consolidate Management Tools and Reduce Costs through Federation, While Aligning Service Delivery to the Business - How Can this Be?

What a time to be in the IT management software business, just when you think everyone is consolidating tools and removing tools from their portfolio, in comes a vendor selling management tools. How can a new tool to the environment be a good thing and why would I consider this as a senior IT executive. If that tool can help you to de-dup your environment, add value and remove cost, what is there not to like about that solutions? Read on and see how the right investment can benefit objectives and reduce costs.

After the fact "reporting" is merely just reporting the score of the game!

Bold statement, I know. Let me explain. When asked about where BSM or IT to business alignment projects begin, I can generally categorize in 3 buckets:

• Fixing "Boo Boo's" - Availability & Performance - ROI tangible, tied to revenue impacted by outages
• Process Efficiency - Automation, Change, Control - ROI is tougher and more "cost management"
• Service Alignment - Service to Business Impact - ROI tangible, tied to manual cost reduction

Service alignment driven projects tend to the final stage of maturity, however, this does not need to be the case as defining these service objectives defines the objectives and behavior of the previous 2 project categories and has the potential to drive bigger bang for the buck by driving top line revenue versus bottom line costs.

Read on to find out how to make your SLAs matter.............

Hype and Bubble Burst for the CMDB Finally - Fall of the Dreaded 4 Letter Word!

They fall as fast as they rise. What is the "value" of static data from the past in a database? Outside of tracking how many, cost and depreciation value, I cannot think of a single thing. Although as I watch the Nats play the Mets, baseball is all about metrics and stats from the past without relative value for the novice watcher. Number of homeruns in relationship to how many others have hit or the most ever hit brings a whole new perspective. It's the relationship and relativivity of the metric that brings "value" by creating "information".

The topic of CMDB can bring holy war, lengthy debate, but tonight I am going to be short and sweet with luck and slightly controversial.

Read on..........

Will history repeat itself with a "busting" explosion of rolling thunder from dotcom days?

CIO Magazine reports from a recent Economic Impact Study (April 2010) that 39% of the 410 respondents say that the economic recession has accelerated their organization's use of alternative IT models (e.g., cloud, on-demand services, SaaS). As an ex-analyst from the sourcing era of ASP's, ISP's, MSP's, etc. in the dotcom rush to get to the web via hosting providers, this is a reminiscent trend and one that repeats with each new technology trrend.