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Novell Service Desk data sheet, white paper, brochure and documentation now available
Data Sheet
http://tinyurl.com/2fpcntn
White Paper
http://tinyurl.com/3a2serl
Brochure
http://tinyurl.com/3azyvaw
Product Documentation
http://www.novell.com/documentation/servicedesk6/
Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don't even think of calling Support if you try something and it blows up).
It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.
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