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Field Memo: ZEN Den webcast featuring Service Desk for ITIL Service Management

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16 March 2011 - 7:54pm
Submitted by: rbartsch

In this 29:55 webcast recording, Rob Kraczek revisits how to sell Novell Service Desk. Topics Covered:

  • What can Novell Service Desk do?
  • Novell Service Desk Editions
  • How do I sell it?

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