We are running GW 7.01. We have a maintenance department that wants trouble email sent to a central account. Then, depending on the technicians who need to work on the problem, a rule is set to forward the email to those individuals and to a pager. I can send an email to the pager, and the text of the email shows up OK on the pager. But when I forward it to the pager, the text does not show up. I have tried forwarding within the email and not forwarding as attachment, and it still does not work. Any suggestions would be appreciated.
Remove the pager from the TO: field and add a delegate rule. That should solve the problem. So, Rule1 goes to the proper technician's mailbox, and Rule2 sends a page to the pager, including the text from the body of the email.
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It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.