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Help Desk Utility (HDU)
HDU was developed to provide a simplified interface for Help DeskOperators (HDOs), local administrators and/or teachers to be able to carry out changes to eDir/NDS, GroupWise, and NetMail values. HDOs can change NDS and GroupWise passwords, NAL/ZEN Application Associations,identification information, and NetMail user preferences without using NWAdmin or ConsoleOne. HDU combines the simplicity and power of a simple configurable interface to allow you to control which change options are available to the HDOs. One interface - quick and easy!
Trial versions of all of our products can be downloaded from www.omni-ts.com. The trial versions are restricted in the number of users they can manage or in the names of the accounts that are enabled. 30-day fully functional versions can be requested by contacting Aldo@nmasters.com.
Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don't even think of calling Support if you try something and it blows up).
It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.
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