Download Free 30 day trial of everything HelpDesk™ 8.1 Now!
New advantages of version 8.1 are:
- Simplicity is King
Do you have users that always want to email the help desk? GroupLink’s “email to ticket” enables you to set up an incoming mail box to receive e-mails and generates them into help desk tickets.
- First things First
Do you still prioritize help desk tickets by hand? Allow the GroupLink Scheduler to offload you by automating what help desk tickets are most important and when they need to be answered.
… want to see what else is new?
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"… You will not regret a single moment of having this software. The fact that it integrates with Novell technology is OUTSTANDING. The reporting features are excellent."
-Tom H., IT Director, Campbellsport School District
For more information or to speak to a sales representative please contact us at 801-335-0700 or email us at firstname.lastname@example.org.
Take the opportunity now and download your free 30 day trial: http://www.grouplink.net/redir.asp?id=2008052801
Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don't even think of calling Support if you try something and it blows up).
It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.