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Novell Support Advisor 2.0.

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22 April 2010 - 11:46am
Submitted by: coolguys

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Novell is pleased to announce the availability of Novell Support Advisor 2.0. Novell Support Advisor is a free tool that allows you to perform both pro-active and reactive system and application diagnostic tasks in a local, secure and automated fashion. Download the new 2.0 version free of charge and start taking advantage of the following benefits today:

In addition to diagnostic analysis for SUSE Linux Enterprise Server 11, Novell Support Advisor 2.0 now provides data gathering capabilities and diagnostic pattern analysis for GroupWise and ZENworks server applications running on both Linux and Windows platforms.

  • Information collection and analysis by server group rather than individual servers will help save time on issue diagnosis and resolution
  • Through cross-platform execution and improved information handling, Novell Support Advisor 2.0 covers more servers in your environment to ensure better oversight
  • Server credentials are securely stored within a local, encrypted database to maximize efficiency
  • Novell Support Advisor 2.0 adapts to a dynamic environment using discovery methods (NMAP or PING) to detect additional servers. You can also import a list of servers ensuring that your diagnosis is complete.
  • The client contains a simplified install for Linux and Windows making set-up and implementation as quick and easy as possible

And coming soon ... Novell Support Advisor for the MAC client to support our Apple community of users and improved NetWare Migration diagnostic capabilities to assist with your NetWare migrations to OES Linux.

For detailed information on the features and benefits of Novell Support Advisor 2.0, visit http://support.novell.com/advisor.


Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don't even think of calling Support if you try something and it blows up).

It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.



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wateen's picture

thanks

Submitted by wateen on 8 June 2010 - 10:52pm.

thanks for providing new 2.0 version free of charge. I appreciate your efforts.

dvanderzwart's picture

T-shirt giveaway

Submitted by dvanderzwart on 23 June 2010 - 3:46am.

I just looked at the demo and I think it's brilliant. If you look at the options that are in the tool, like uploading the report and sent it to Novell with the open service request is very smart.
I just sent the link to 1 of my customers and also put the link in my signature. I also notified my TSS, maybe we can start promoting this excellent and free product, so we can help our customers.
Many thanks,

Dave van der Zwart

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