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Field Memo: "Improving I.T.'s Integration with the Rest of the Organization Using Novell Service Desk" ChalkTalk
Jon Giffard, Product Manager for Novell Service Desk, shows you how to explain the value of Novell Service Desk to your customers. Learn how to describe to a customer how to improve I.T.’s integration with the rest of the organization – on a whiteboard, a napkin, or the back of an envelope using simple diagrams.
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