Article

Problem:

When using the HP LaserJet 1300 and 1320 with iPrint, printers occasionally stop printing at random times. Power cycling the printer or stopping/starting the printer agent appears to kick start the printers again, but only temporarily.

Solution:

Add the NOSNMP parameter to the end of the gateway load string to solve this problem permanently.

Example:

Here is additional information in Novell's documentation on how to modify the gateway load string: http://www.novell.com/documentation/oes/iprint_lx/data/hx0rwd73.html#am8ab97

Environment:

Requires a minimum of NetWare 6.5 SP4 (OES SP1). It's also recommended that the Novell gateway be used rather than the now unsupported HP NDPS gateway.