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supportconfig for Linux

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Installation Instructions

1. Uninstall the supportconfig and chkbin RPM packages

rpm -e supportconfig chkbin

2. Download ntsutils-1.00-66.1.noarch.rpm
3. Install the RPM

rpm -Uvh ntsutils-1.00-66.1.noarch.rpm

4. Run the supportconfig command as root; use -h or man page to see more options.

supportconfig

5. To view the information files, assuming the tarball filename is: /var/log/nts_host1_080509_1300.tbz

   cd /var/log
   tar jxf nts_host1_080509_1300.tbz
   cd nts_host1_080509_1300
   ls -l

6. Perform a Basic Server Health Check with Supportconfig

If you have difficulties installing the RPM, do the following:

1. Change to the root of the file system

cd /

2. Download ntsutils-1.00-66.1.noarch.rpm
3. Extract the RPM files

rpm2cpio ntsutils-1.00-66.1.noarch.rpm | cpio -ivd

4. The preferred method is to install the RPM using the rpm command, not rpm2cpio.

Reporting Bugs

Updates to Version 2.19-58:

• Added the ntsutils package to the openSUSE Build Service
• Supports all types of plugins, just make sure it has execute permissions.
• Enhanced the plugin diplay and output order.
• Added lsscsi -g to mpio.txt
• Added udevinfo to udev.txt

Updates to Version 2.19-46:

• Supportconfig can now automatically upload it's tar ball to ftp.novell.com using the -u switch. The -u switch is the same as -r, but -u also uploads the tar ball. See supportconfig(1) for more details.
• Added plugin ability to allow custom scripts to be added to supportconfig, see supportconfig(1) PLUGINS for more details.
• Added -r and contact information to be included in the basic-environment.txt. See supportconfig(1) and supportconfig.conf(5) for more details.
• MPIO checks for repackaged multipath-tools
• Added rpm --last to rpm.txt
• Created supportconfig.conf(5) man page and updated existing man pages
• Added dmsetup and udevinfo commands to mpio, lvm and evms
• Added netstat -as to network.txt

Note: Detailed system information and logs are collected and organized in a manner that helps reduce service request resolution times. Private system information can be disclosed when using this tool. If this is a concern, please prune private data from the log files. Several startup options are available to exclude more sensitive information. Refer to the man page to see these options.