Article

Problem

A Forum reader recently asked:

"We're rolling GroupWise out to our company. We're using mainly Windows clients v7.02. How can I set a forward rule on a user or resource so that the forwarded message appears to come from the original sender and not the forwarder? This mail is all internal to GroupWise, so the FLATFWD switch at the GWIA is not an option.

An example scenario: a resource called "help", and multiple people need to see the messages sent to "help" but they want this in their own mailbox (don't want to have to proxy to see it)."

And here's the response from Peter Wachs ...

Solution

1. Delete the 'From' address in the forward action.

2. Forward the message to :"recipient@domain.com", where NAME OF GWIA is your GWIA, e.g. gwia:"nothanks@paradise.net.nz".

3. Check to see if the /flatfwd switch in the gwia.cfg file or in the settings of the GWIA in ConsoleOne (SMTP/MIME-Message Formating-Enable flat-forwarding) is activated.

This way, you take a detour via your GWIA but you get the mail from the original sender.