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Law #8 of the 22 Immutable Laws of Marketing is called the law of duality. This means each market finally results in two players, a #1 and a #2 but no number three.
The example of the rental car industry in airports is a good example.
#1 Hertz
#2 Avis
#3 ? Could be anybody
GroupWise trails Exchange and Notes. It is the third horse in a two horse race. So what is the product to do.
The answer is to join a different race.
I expand on this thought in my personal blog at http://gwbliss.blogspot.com
Richard Bliss
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